about us

We believe it’s time for a change to the way
in which dealers are being served…

who we are

At Peak Performance Team, our core philosophy is that dealers should have the freedom to make their own decisions regarding the products they offer and how they handle claims.
We accomplish this by creating customized, wealth-building purchase and protection products, previously available only to administrators and the largest franchise dealer groups and bring them to all dealerships…and we’ll train your staff in the best ways to present and sell the products to maximize your profits and create a satisfied customer-base who will not only return for future purchases but will also sell YOU to their families and friends. We’ll make you their hero!

HOW WE DO IT

Experienced training and claims staff, in-house compliance and analytics teams, and continuous development of our technology ensure our partners are able to easily customize and deploy contracts with complete support solutions on the front end; while maintaining back-end loss mitigation controls.

We exist to support your growth

THE PPT DIFFERENCE

Our people are the difference. We are dedicated “car people” who are not afraid to roll-up our sleeves and get the job done. We focus on driving sales, PRU, customer satisfaction, and loyalty─all while building long-term wealth for you and your family. Peak Performance Team is a nationwide organization which represents the pinnacle of excellence; bringing together some of the nation’s leading experts in the fields of protection products, lending, technology, and training.

LEAVE IT TO US...

PPT staff is comprised of industry experts dedicated to their craft. As real-world professionals who have spent years working in dealerships, insurance companies, and TPA; we have become true subject matter experts in sales and marketing, captive and risk management, product design, and more. Meet our management team: We understand the complexities and challenges that dealers face. That’s why we’ve made it our mission to promote the sale of wealth-building products that increases your revenue rather than lining the pockets of a corporate administrator.

R. Michael Burgholzer

President

R. Michael Burgholzer serves as president and founder of Peak Performance Team Inc. His extensive experience in both retail automotive and TPA management allows him to bring unique direction to the...

Danny Delich

Executive Vice President

Danny Delich is cofounder of Peak Performance Team Inc. and serves as executive vice president. Danny wears many hats with the organization and is responsible for personally signing most of the company’s early accounts. Danny still focuses on working with and landing major accounts...

Joseph Suttera

Training & launch director

TESTIMONIALS

"We signed on with Peak Performance Team, almost 2 years ago, as our preferred agent for F&I products. Mike, Danny and Dina helped us structure a customized warranty and debt cancellation program to offer to our customers and set up a new reinsurance company. They consistently come into our dealerships to train our sales staff and F&I managers. They have assisted us with claims and have even taken the time to talk with customers if there was something they didn’t understand about their product or claim.

"PPT is totally engaged in being our partner, with service after the sale of the 'backend' products to our customers. We highly recommend that dealers consider Peak Performance Team."

"Finally! I signed up for a retro program and actually got a check! How refreshing! Thanks PPT!”

"As most of us know in the service industry, working with warranty companies is not always an easy task.

"This experience has changed since I started working with Danny, Dina, Peak Performance Team (PPT) and DOWC. The troublesome tasks of staying on hold for ages, difficulty getting payment and the overall hardships that follow are a thing of the past. PPT has provided customers the option of adding a peace of mind to their used car experience with their vehicle protection
packages, as I did when purchasing my vehicle.

"After my time working with PPT I strongly recommend them to anyone looking for a better and smoother service experience."

"I thought this seminar (Profit Participation: is it Right for Me?) would be boring but I paid attention and learned something! I’m definitely coming back!"

"The used car market always needs a reputable extended warranty program to both protect your customers and maximize your profits. Finding a reputable company is not an easy thing. Danny has put both a nice team and a well-suited program together in order to serve our needs. I have been personally working with Danny for over 10 years and I can say that Peak Performance Team has been a strong partner. Danny is very polite and attentive and always has a
solution for our needs. We are honored to choose PPT to fulfill our warranty and GAP needs."

"Our relationship with Peak Performance Team (PPT) has been fantastic over the years. While most warranty companies repeatedly promise to get the job done, they get it done the first time. No follow up phone calls, no requests required, just a kind of 'consider it done' attitude which gives us the peace of mind that our customers are in safe hands. We are glad we made the right choice and signed up with Danny Delich and PPT; this working relationship has withstood the
test times as we see many more years to come! PPT is a great company to work with."